wiki:ReportingBugs

Version 4 (modified by avel, 10 years ago) (diff)

correct link

How to Report Bugs or Request Features

Since July 2008, Avelsieve is using trac for keeping track (no pun intended) of issues and feature requests.


Accessing the Bug Tracking System

In order to enter new tickets in the tracker, and to contribute in any way in Avelsieve trac (for instance, update a wiki page or comment on existing tickets), you will need a verified email.uoa.gr account.

Step 1 (Optional)

Add this certificate authority (of the University of Athens) to your browser:

http://www.noc.uoa.gr/uoa-ca.crt

This is in order to avoid warnings that the server certificate of https://email.uoa.gr is invalid.

Note that you can (and probably should) choose to be warned when using a site signed by this authority.

More information about the certificate (in Greek).

Step 2

Go to the Signup page and create an account.

You will need to enter a valid email address and verify it.

Step 3

Login to Avelsieve Trac (or use the Login link on the upper right corner) with your email.uoa.gr email/password.


Submitting Bugs

Step 1

Search existing tickets in case the issue has already been reported.

Step 2

Edit your configuration file (config/config.php) and set AVELSIEVE_DEBUG to 1.

Step 3

Try to recreate the problem. If it has happened due to the generated script being incorrect, then when avelsieve tries to upload the script again, this will generate the error and the whole SIEVE script will appear on the output.

In your bug report, include:

  • The generated Sieve script, if applicable (copy & paste it from the debug output)
  • The error message
  • A description of what you did to trigger it